![]() Double Click Home to display any open apps. Repeat the last steps 5 and 6 for any other MS Office apps that you will be using. The two switches should now appear green. In Reset for a new user, SWITCH ON: Clear All Documents. Once that is done, you should see the same message, contact and calendar data you were seeing before. Go to the RESET function, s elect Reset Word. When you first start the email app, you will see a message telling you there is no data, then you will see that it is downloading data. ![]() Select Save the account before navigating away from screen. When the window comes up warning you that it will remove calendars, reminders, contacts and notes, select “ Delete from My iPhone”.Įnter your SSU email (as enter a description and select “ Next” to go to the next screen. Scroll to bottom and select “ Delete Account” ![]() Go to Settings on your iPhone and select Mail If you are using the native iOS email App on an iPhone or iPad and are transitioning to Office 365, you must delete the account on your device and then add it back in order to see your email when migrating to Office365.
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